Frequently Asked Questions
Have a question? Please check out the answers below.
Before the Beer Fest
Do I need to print my ticket, or can I show it on my phone?
Because technology-related issues such as glare on phones and internet connectivity can dramatically slow down entrance for all attendees, all tickets need to be printed for the event. We appreciate your understanding and cooperation.
Rest assured that we're focused on getting everyone in to enjoy our festivals as quickly as possible and have found that scanning from phones significantly delays this. However, we're always looking at ways to improve the festival experience, including using technology to scan phones without having to increase ticket prices or delay entry.
Why should I go to this festival?
Your ticket purchase directly benefits local Indiana breweries by funding the nonprofit Brewers of Indiana Guild, founded in 2000 by some of Indiana's original microbrewers and dedicated to supporting Hoosier brewers through legislative, marketing, and educational efforts.
Ticket proceeds are reinvested in projects like the Drink Indiana Beer app, DrinkIN magazine, and the Indiana Craft Brewers Conference. Plus, paying breweries for beer and putting on a fun and safe beer festival featuring dozens of breweries and hundreds of beers isn't cheap.
$3 of every ticket sold benefits our charity partner, the nonprofit Joy's House, which provides care for adults living with physical and mental challenges while providing respite for caregivers.
For more about the importance of choosing locally organized beer festivals, check out our series, "Why does 'local' matter when it comes to craft beer and beer fests?"
How can I get a ticket?
You can buy tickets exclusively online.
Want to win tickets? Check out the #IndyWinterfest hashtag on Twitter and Instagram, and follow your favorite Indiana breweries on Facebook for chances to win.
I expected to receive a discounted/complimentary ticket code after Winterfest. Where can I get it?
Please search your inbox and SPAM folder for a series of emails from firstname.lastname@example.org.
Are there any special events leading up to the festival?
Local breweries often hold special events the week before Brewers of Indiana Guild festivals.
Where does the festival take place?
The West Pavilion at Indiana State Fairgrounds in Indianapolis, Indiana. See the When/Where page for details.
Do I have to be 21 to attend? Can I bring my kid?
All attendees must be 21+ with valid ID.
No infants, children, or anyone else under 21 years of age are permitted.
I bought tickets but now I can't go/I'd like to upgrade or downgrade my tickets. Can I get a refund/tickets to another event/will you help me sell them?
All ticket sales are final, and unfortunately we can't assist in reselling tickets.
If you haven't received your receipt with a link to print your tickets, please check your spam folder before contacting Etix Customer Support.
For other ticketing questions not listed on this FAQ, please contact Etix Customer Support.
What if the weather is bad?
As with most large events, Brewers of Indiana Guild beer fests are held rain or shine and no refunds will be given, so please dress and prepare accordingly.
Can DDs enter with their Early Bird party? Can they drink alcohol?
DDs may enter with the rest of their party.
To ensure everyone's safety, DDs may not consume alcohol. Those who do will be asked to leave the premises.
Designated drivers will get free coffee and bottled water.
How can I get in faster? Can I get my wristband before the event?
You may get your wristband ahead of the event at the times and locations which will be listed below as confirmed.
Please bring your 21+ ID and ticket to pre-banding. Everyone in your party who would like to be pre-banded must be present, i.e. wristbands may not be picked up for those who are not present.
What can I bring into the festival?
What you CAN bring:
- Your sweet self in your best Halloween costume
- Your ID (REQUIRED even for designated drivers. All attendees must be 21+.)
- Your printed ticket
- Cash for food and vendors
- Sealed water
- Pretzel/bagel/jerky/snack necklaces
- Empty CamelBaks (water fountains and stations are available for filling)
- Camping chairs
- Service animals
- Small bags (subject to search)
What you CAN'T bring:
- Babies/children (this event is strictly 21+, even for designated drivers)
- Weapons of any kind, including but not limited to firearms and knives
- Selfie sticks
- Open bottles containing liquid of any kind
- Filled CamelBaks
- Drugs or paraphernalia
I lost my print-at-home ticket/my printer broke/I'm not sure if the online sale went through, and any other ticket questions:
All questions about online ticket purchases must go directly to Etix Customer Support.
How can I volunteer?
Where should Lyft/Uber/the taxi/my friend drop me off at the event?
Stay tuned. Confirmed information will be posted here.
Do I have to purchase samples of beer?
Nope! All General Admission and Early Bird ticket holders receive a commemorative tasting glass good for as many 3 oz. pours as you can responsibly drink.
Brewers of Indiana Guild festivals are opportunities to sample local beer and meet local brewers. It is not a race to drink as much as you can.
Anyone who appears to be intoxicated will be denied additional samples and may be deemed to be in violation of local public intoxication statutes.
Will drinking water be available at the festival?
Bottled water will be available for purchase and at water stations throughout the grounds, and water stations will be available for refills.
You may bring in sealed, clear bottles of water, but no filled CamelBaks (empty are fine) or other unsealed containers containing liquid. See the full list of permitted/prohibited items above.
Designated drivers will get free coffee and water.
DDs are not permitted to drink alcohol.
Will there be an ATM on site?
Though most vendors will accept cards, we encourage you to stop at an ATM beforehand to get cash for parking, food, and merchandise.
Where can I find a beer list?
Download the Drink Indiana Beer app to see the entire list of breweries and beer the week leading up to the event, and check out #IndyWinterfest on social media to see what your favorite breweries are bringing.
Will gluten free beers be available?
Refer to the Drink Indiana Beer app the week before the event for a list of alcoholic beverages.
At the Beer Fest
Where can I park?
As always, we encourage you to cycle, walk, carpool, or take Lyft, Uber, or a taxi.
Stay tuned for confirmed parking info.
Can I park overnight?
Wherever you park, neither the Brewers of Indiana Guild nor the event host facility can be held responsible for your vehicle.
Do I have to wait in line to enter?
As with Bloomington Craft Beer Festival, Indiana Microbrewers Festival, and Broad Ripple Beer Fest earlier this year, we're implementing a new entry process that makes it easier for everyone to get in more quickly at Winterfest.
Stay tuned for full entry information.
Can I buy tickets at the gate?
Save money by purchasing in advance now.
Winterfest has sold out the past several years, and the number of tickets available this year has been reduced
If not sold out ahead of time, tickets will be available online the day of the event for $10 more.
Tickets at the gate will be available, cash or credit, for an additional $20 per ticket if they do not sell out in advance.
Designated Driver tickets will only be available until GA sell out.
Where is the first aid station?
If you or a member of your party have an emergency, seek out the nearest police or security officer, volunteer captain, or staff person for immediate help.
Help will also be available at the entrance/exit gate.
Where can I smoke?
Smoking is prohibited except for the designated smoking area, shown on the map available before the event.
Who can I ask if I have a question about the event?
If you have questions about the locations of breweries, first aid, or anything else, the Volunteer Captains in brightly colored shirts will be able to guide you.
Can I leave the event and re-enter?
No. Tickets will be scanned upon initial entry and can't be scanned again.
Where is the media or volunteer entrance?
Stay tuned for details.
If you're a member of the media and would like to cover the event, email us so you can be placed on our media list before the event. Media access requires credentials and a valid media ticket.
How do I get tickets that I won?
If you won tickets on social media from Brewers of Indiana Guild, email us for details on claiming them. If you won tickets from another organization, please contact them for details on claiming.
What do I do if I lost my ticket?
If you're at the event and lose your ticket, please go to the gates for assistance. Before the event, any questions about tickets must go directly to Etix Customer Support.
I'm a designated driver. Can I come in with my friends who have Early Bird early admission tickets?
Can Designated Drivers drink alcohol at the festival?
Designated drivers will get free coffee and bottled water at DD stations, but for safety and liability reasons, DDs caught consuming alcohol will be asked to leave the event.
Will there be souvenirs?
Guest vendors will also have plenty of beer-related goodies, so crack open your piggy bank.
Can I buy pints of beer?
No. Beer will only be dispensed into the tasting glass you receive at the door. Breweries will not dispense beer into anything other than the official taster glass.
What will I drink out of?
Early Bird and GA ticket holders will receive a commemorative sample taster good for 3 oz. pours of alcoholic beverages.
Anyone caught intentionally breaking tasters will immediately be escorted from the event.
If you don't want your taster at the end of the festival, please deposit it at a recycling station upon leaving or give it to a friend.
Will I get a map/program at the event?
A limited number of printed maps will be available upon entry, and you can refer to the map online before the event to plan your day.
We encourage you to download the Drink Indiana Beer app to easily access the map and list of breweries/beers.
After the Beer Fest
When does the event end?
The event ends promptly at 7 p.m. All attendees will be asked to exit the grounds beginning at 7 p.m.
How can I get home safely?
As always, we encourage you to drink responsibly and drive only when sober.
DD ticket holders receive complimentary coffee and water. DDs may not consume alcohol.
Volunteers will direct designated drivers not attending the event to the designated pickup location, coming soon.
Where should Lyft/Uber/the taxi/my friend pick me up at the event?
Volunteers will direct designated drivers not attending the event to the pickup location, coming soon.
I didn't get a chance to buy gear/you were out of my size. How can I get it?
Are there any hotel deals nearby?
Please check with nearby hotels for room availability.
I lost something. Where is Lost & Found?
If you lost an item at the festival, visit Lost & Found at the Drink Indiana Beer merchandise booth or contact us after the festival.
What does this beer festival support?
Your ticket price directly supports the Brewers of Indiana Guild, the nonprofit trade association that represents Indiana's craft breweries.
Ticket sales also make the fest possible for you to enjoy, and $3 of every ticket sold benefits our charity partner, the nonprofit Joy's House.
Unlike many for-profit festivals, breweries are given stipends for attending Guild fests, helping to offset their staffing, travel, and production expenses.
Brewers of Indiana Guild is supported almost entirely by festival proceeds.
The Guild donates $3 from every ticket sold to charity partners like Joy's House, the Leukemia & Lymphoma Society, and Lotus Education & Arts Foundation.
Brewers of Indiana Guild lobbies for brewery-friendly laws (such as Sunday growler sales) in the legislature, promotes the craft beer industry to the public and business communities, and serves our member brewers by facilitating communication and continuing education programs like the Indiana Craft Brewers Conference.
Festivals are expensive to produce, and only a fraction of gross ticket sales are profit.
Brewers of Indiana Guild produces the DrinkIN magazine, the Drink Indiana Beer app, annual events, and a variety of other initiatives geared toward connecting craft beer consumers with producers and affiliated businesses who make Indiana beer possible.