Frequently Asked Questions

Make sure you have the safest, most fun day possible at Winterfest by reviewing the info below before you go. And remember, "Quality--not quantity": Drink responsibly and don't drive after imbibing.

Before the Beer Fest

Do I need to print my ticket, or can I show it on my phone?

Because technology-related issues such as glare on phones and internet connectivity can dramatically slow down entrance for all attendees, all tickets need to be printed for the event. We appreciate your understanding and cooperation.

Rest assured that we're focused on getting everyone in to enjoy our festivals as quickly as possible and have found that scanning from phones significantly delays this. However, we're always looking at ways to improve the festival experience, including using technology to scan phones without having to increase ticket prices or delay entry.

 

How can I get in faster? Can I get my wristband before the event?

PLEASE HAVE YOUR VALID 21+ ID AND PRINTED TICKET READY.

  • EARLY BIRD ticket holders may line up to enter at either the North or Southwest entry doors beginning at 1 p.m. with fest entry at 2 p.m.
  • GENERAL ADMISSION ticket holders may line up to enter at either the North or Southwest entry doors beginning at 2 p.m. with fest entry at 3 p.m.
  • DD ticket holders may enter with the rest of their party. However, if the rest of their party are pre-banded (see below), DDs must be pre-banded too.
  • PRE-BANDED may enter at the Pre-Banded Only, North, or Southwest doors at their designated entry time (2 p.m. Early Bird, 3 p.m. General Admission).

You can get your wristband before the beer fest to get into the event more quickly by using designated pre-banded entry lanes or the new Pre-Banded Only entry doors at the north west corner of the West Pavilion. See all the details on the Pre-Banding page.

You'll also want to review the event map before the event (PDF for print/PNG for mobile) so you know where you're going, and be sure to see the DD drop-off/pickup location below, too.

 

Why should I go to this festival?

Your ticket purchase directly benefits local Indiana breweries by funding the nonprofit Brewers of Indiana Guild, founded in 2000 by some of Indiana's original microbrewers and dedicated to supporting Hoosier brewers through legislative, marketing, and educational efforts.

Ticket proceeds are reinvested in projects like the Drink Indiana Beer app, DrinkIN magazine, and the Indiana Craft Brewers Conference. Plus, paying breweries for beer and putting on a fun and safe beer festival featuring dozens of breweries and hundreds of beers isn't cheap.

$3 of every ticket sold benefits our charity partner, the nonprofit Joy's House, which provides care for adults living with physical and mental challenges while providing respite for caregivers.

For more about the importance of choosing locally organized beer festivals, check out our series, "Why does 'local' matter when it comes to craft beer and beer fests?"

 

How can I get a ticket?

Tickets are sold out.

Want a chance to win tickets? Check out the #IndyWinterfest hashtag on Twitter and Instagram, and follow your favorite Indiana breweries on Facebook for chances to win.

 

I expected to receive a discounted/complimentary ticket code after Winterfest. Where can I get it?

Please search your inbox and SPAM folder for a series of emails from events@drinkin.beer. If you received your 2017 ticket from a friend or purchased it from someone else, please contact them.

 

Are there any special events leading up to the festival?

Local breweries often hold special events the week before Brewers of Indiana Guild festivals.

Download the Drink Indiana Beer app and visit drinkIN.beer for a list of happenings. If your brewery or organization is hosting an event to celebrate local beer, let us know.

 

Where does the festival take place?

The West Pavilion at Indiana State Fairgrounds in Indianapolis, Indiana. See the When/Where page for details.

 

Do I have to be 21 to attend? Can I bring my kid?

All attendees must be 21+ with valid ID. 

No infants, children, or anyone else under 21 years of age are permitted.

 

I bought tickets but now I can't go/I'd like to upgrade or downgrade my tickets. Can I get a refund/tickets to another event/will you help me sell them?

All ticket sales are final, and unfortunately we can't assist in reselling tickets.

Tickets can be purchased for others, but all attendees must be 21+ with ID.

If you haven't received your receipt with a link to print your tickets, please check your spam folder before contacting Etix Customer Support.

For other ticketing questions not listed on this FAQ, please contact Etix Customer Support.

 

What if the weather is bad?

As with most large events, Brewers of Indiana Guild beer fests are held rain or shine and no refunds will be given, so please dress and prepare accordingly. 

 

Can DDs enter with their Early Bird party? Can they drink alcohol?

DDs may enter with the rest of their party.

To ensure everyone's safety, DDs may not consume alcohol. Those who do will be asked to leave the premises.

Designated drivers will receive free soft drinks and water from Urick's concession stands, as well as free coffee from Liberation Coffee Roasters and Mile Square Coffee.

 

What can I bring into the festival?

What you CAN bring:

  • Your ID (REQUIRED even for designated drivers. All attendees must be 21+.)
  • Your printed ticket
  • Cash for food, vendors, and the Joy's House coat check in the south west corner of the building
  • Sealed water
  • Pretzel/bagel/jerky/snack necklaces
  • Empty CamelBaks (water fountains and stations are available for filling)
  • Blankets
  • Service animals
  • Small bags (subject to search)
  • Jackets: In addition to $3 from every ticket sold,  Joy's House will receive all donations from the coat check. Check your winter wear at the door and help a good cause at the same time.

What you CAN'T bring:

  • Pets
  • Babies/children (this event is strictly 21+, even for designated drivers)
  • Weapons of any kind, including but not limited to firearms and knives
  • Selfie sticks
  • Sealed bottles or cans of anything besides water
  • Open bottles containing liquid of any kind
  • Alcohol
  • Coolers
  • Filled CamelBaks
  • Glassware
  • Drugs or paraphernalia

 

I lost my print-at-home ticket/my printer broke/I'm not sure if the online sale went through, and any other ticket questions:

All questions about online ticket purchases must go directly to Etix Customer Support.

 

How can I volunteer?

Visit the Volunteer page, and subscribe to IN Brew News to be notified about future opportunities to help.

Where should Lyft/Uber/the taxi/my friend drop me off at the event?

See the map below. You can share this with your driver with this link: indywinterfest.com/faq#taxi

Drop Off:

All Uber, Lyft, taxis, and private vehicles MUST drop riders off on the parking lot south of Gate 1 on 38th Street. To ensure everyone's safety, please do not stop in the street or pull up alongside the Fairgrounds fence. All vehicles must pull into the lot to unload.

Pick Up:

All Uber, Lyft, taxis, and private vehicles MUST enter Gate 6 off Fall Creek Parkway and stage on the west side of the West Pavilion, where Winterfest takes place. Vehicles will exit out Gate 1 (the main gate) and onto 38th Street after picking up.

 

Do I have to purchase samples of beer?

Nope! All General Admission and Early Bird ticket holders receive a commemorative tasting glass good for as many 3 oz. pours as you can responsibly drink.

Brewers of Indiana Guild festivals are opportunities to sample local beer and meet local brewers. It is not a race to drink as much as you can.

Anyone who appears to be intoxicated will be denied additional samples and may be deemed to be in violation of local public intoxication statutes.

 

Will drinking water be available at the festival?

Bottled water will be available for purchase and at water stations throughout the grounds, and water stations will be available for refills.

You may bring in sealed, clear bottles of water, but no filled CamelBaks (empty are fine) or other unsealed containers containing liquid. See the full list of permitted/prohibited items above.

Designated drivers will receive free soft drinks and water from Urick's concession stands, as well as free coffee from Liberation Coffee Roasters and Mile Square Coffee.

DDs are not permitted to drink alcohol.

 

Will there be an ATM on site?

Though most vendors will accept cards, we encourage you to stop at an ATM beforehand to get cash for $5 parking, food, and merchandise.

 

Where can I find a beer list?

Download the Drink Indiana Beer app to see the entire list of breweries and beer the week leading up to the event, and check out #IndyWinterfest on social media to see what your favorite breweries are bringing.

 

Will gluten free beers be available?

Refer to the Drink Indiana Beer app the week before the event for a list of alcoholic beverages.  

 

Will there be a coat check?

Yes. Our charity partner, Joy's House, will receive all donations from the coat check (in addition to $3 from every ticket sold). Check your winter wear at the door and help a good cause at the same time.

At the Beer Fest

Where can I park?

As always, we encourage you to cycle, walk, carpool, or take Lyft, Uber, or a taxi.

Parking will be available at the Fairgrounds for $5 cash.

 

Can I park overnight?

Wherever you park, neither the Brewers of Indiana Guild nor the event host facility can be held responsible for your vehicle.

 

Do I have to wait in line to enter?

As with Bloomington Craft Beer Festival, Indiana Microbrewers Festival, and Broad Ripple Beer Fest earlier this year, we're implementing a new entry process that makes it easier for everyone to get in more quickly at Winterfest.

Stay tuned for full entry information.

 

Can I buy tickets at the gate?

Save money by purchasing in advance now.

Winterfest has sold out the past several years, and the number of tickets available this year has been reduced

If not sold out ahead of time, tickets will be available online the day of the event for $10 more.

Tickets at the gate will be available, cash or credit, for an additional $20 per ticket if they do not sell out in advance.

Designated Driver tickets will only be available until GA sell out.

 

Where is the first aid station?

If you or a member of your party have an emergency, seek out the nearest police or security officer, volunteer captain, or staff person for immediate help. 

Help will also be available at the entrance/exit gate.

 

Where can I smoke?

Smoking is prohibited except for the designated smoking area, shown on the map on the west side of the building (PDF for print/PNG for phone).

 

Who can I ask if I have a question about the event?

If you have questions about the locations of breweries, first aid, or anything else, the Volunteer Captains in brightly colored shirts will be able to guide you.

 

Can I leave the event and re-enter?

No. Tickets will be scanned upon initial entry and can't be scanned again.

 

Where is the media or volunteer entrance?

Volunteer check-in will be at the north east end of the West Pavilion.

If you're a member of the media and would like to cover the event, email us so you can be placed on our media list before the event. Media access requires credentials and a valid media ticket.

If you're interested in covering the event for promotional or news purposes, please contact us.

 

How do I get tickets that I won?

If you won tickets on social media from Brewers of Indiana Guild, email us for details on claiming them. If you won tickets from another organization, please contact them for details on claiming.

 

What do I do if I lost my ticket?

If you're at the event and lose your ticket, please go to the gates for assistance. Before the event, any questions about tickets must go directly to Etix Customer Support

 

I'm a designated driver. Can I come in with my friends who have Early Bird early admission tickets?

Yes.

 

Can Designated Drivers drink alcohol at the festival?

Designated drivers will receive free soft drinks and water from Urick's concession stands, as well as free coffee from Liberation Coffee Roasters and Mile Square Coffee, but for safety and liability reasons, DDs caught consuming alcohol will be asked to leave the event.

 

Will there be souvenirs?

Yes. Visit the official Drink Indiana Beer merchandise booth for tees, hats, and more, all benefiting the mission of Brewers of Indiana Guild to support the Hoosier brewing community.

IN Beer Brigade memberships will also be available. Purchases directly benefit Brewers of Indiana Guild.

Guest vendors will also have plenty of beer-related goodies, so crack open your piggy bank.

 

Can I buy pints of beer?

No. Beer will only be dispensed into the tasting glass you receive at the door. Breweries will not dispense beer into anything other than the official taster glass.

 

5 oz. English Pub acrylic taster, featuring the Winterfest logo designed by Mallory Hodgkin, and the HopCat logo

5 oz. English Pub acrylic taster, featuring the Winterfest logo designed by Mallory Hodgkin, and the HopCat logo

What will I drink out of?

Early Bird and GA ticket holders will receive a commemorative 5 oz. English Pub acrylic taster, featuring the Winterfest logo designed by Mallory Hodgkin, and the HopCat logo. The taster will be good for as many 3 oz. pours of alcoholic beverages as you can responsibly drink.

Anyone caught intentionally breaking tasters will immediately be escorted from the event.

If you don't want your taster at the end of the festival, please deposit it at a recycling station upon leaving or give it to a friend.

 

Will I get a map/program at the event?

Plan your day with the event map (PDF for print/PNG for phone), the FAQ, and the Drink Indiana Beer app.

A limited number of printed maps will be available at the event entrance.

 

After the Beer Fest

When does the event end?

The event ends promptly at 7 p.m. All attendees will be asked to exit the grounds beginning at 7 p.m.

 

How can I get home safely?

As always, we encourage you to drink responsibly and drive only when sober.

DD ticket holders receive complimentary coffee, soft drinks, and water. DDs may not consume alcohol.

Volunteers will direct designated drivers not attending the event to the designated pickup location, coming soon.

 

Where should Lyft/Uber/the taxi/my friend pick me up at the event?

Volunteers will direct designated drivers not attending the event to the pickup location, coming soon.

 

I didn't get a chance to buy gear/you were out of my size. How can I get it?

Visit the Shop at www.drinkIN.beer.

 

Are there any hotel deals nearby?

Please check with nearby hotels for room availability.

 

I lost something. Where is Lost & Found?

If you lost an item at the festival, visit Lost & Found at the Drink Indiana Beer merchandise booth or contact us after the festival.

General

What does this beer festival support?

Your ticket price directly supports the Brewers of Indiana Guild, the nonprofit trade association that represents Indiana's craft breweries.

Ticket sales also make the fest possible for you to enjoy, and $3 of every ticket sold benefits our charity partner, the nonprofit Joy's House, which will also receive all donations from the coat check, so you can check your winter wear at the door and help a good cause at the same time.

  • Unlike many for-profit festivals, breweries are given stipends for attending Guild fests, helping to offset their staffing, travel, and production expenses.

  • Brewers of Indiana Guild is supported almost entirely by festival proceeds.

  • The Guild donates $3 from every ticket sold to charity partners like Joy's House, the Leukemia & Lymphoma Society, and Lotus Education & Arts Foundation.

  • Brewers of Indiana Guild lobbies for brewery-friendly laws (such as Sunday growler sales) in the legislature, promotes the craft beer industry to the public and business communities, and serves our member brewers by facilitating communication and continuing education programs like the Indiana Craft Brewers Conference

  • Festivals are expensive to produce, and only a fraction of gross ticket sales are profit.

  • Brewers of Indiana Guild produces the DrinkIN magazine, the Drink Indiana Beer app, annual events, and a variety of other initiatives geared toward connecting craft beer consumers with producers and affiliated businesses who make Indiana beer possible.


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